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Fraud Awareness

At Daxpers / Nextra IT Solutions, we are dedicated to protecting our customers, the public, and ourselves from external fraud. Criminals are constantly creating new and innovative ways to defraud both companies and individuals.

We always share the Invoice via our Zoho Invoice portal : https://invoice.zoho.in/portal/nextraitsolutionszoho only. Any other means by which you should have possibly received an Invoice, should be considered a red flag. We only have a common bank account for receiving payments, check the details of the bank account here

We ONLY use company emails for customer communication. Our company never uses any Freemail email services for communications, such as Gmail, Yahoo mail, etc. Authorized domains for email communications are: “nextraitsolutions.com”, “daxpers.com”, “kunalkapoor.in” only

In case you face any issues with someone within the organization sending Spam or Unsolicited emails, Please contact “contact {@} nextraitsolutions.com email id”

Two examples of the most common methods used by criminals are invoice and CEO scams.

Invoice Scams

Fraudsters will impersonate regular suppliers, asking customers to update their payment details. They do this to intercept any onward payments you make. To prevent this from happening, always verify any change of bank details by contacting your supplier directly.

CEO Scams

Criminals may pose as your manager and request an urgent payment that falls outside the scope of the company’s internal procedures. Always verify this type of request directly with your manager.

If you believe you have been a victim of fraud, please contact us via:

  • Your relationship manager
  • Email us at contact@nextraitsolutions.com

In all instances, if you think you are a victim of fraud, we recommend that you report it to the Police and contact your bank.

External Resources- USA

  • Federal Trade Commission (FTC)

The FTC is a US government agency that protects consumers against fraudulent, deceptive, and unfair business practices.

www.ftc.gov

  • Financial Industry Regulatory Authority (FINRA)

FINRA is a US regulatory body that oversees financial markets and firms.

www.finra.org

  • Federal Bureau of Investigation (FBI)

The FBI is the domestic intelligence and security service of the United States and is responsible for investigating federal crimes.

www.fbi.gov